FAQ – Velcore-Jewelry

Is shipping free?

Yes, we offer free shipping on all orders. We want to make your shopping experience as convenient and affordable as possible.

How do I contact customer service?

Our customer service team is here to answer any questions you may have. You can contact us through our contact page.

What is your return policy?

We want you to be completely satisfied with your purchase. That's why we offer hassle-free returns within 30 days of receiving your order. Please visit our Returns & Exchanges page for more information.

What is the estimated delivery time?

Orders placed before 3:00 PM GMT are processed the same day, with delivery typically taking 4–7 days after a 1–2 day processing period (Monday to Saturday).

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